Tata Starbucks Limited MPR & DPR Programmed

About Client

Tata Starbucks arrived in India in October 2012, a joint venture between Tata Consumer Products and Starbucks Corporation, operates Starbucks coffee outlets across India, blending global coffee expertise with local market insights

Our Engagement

Inteliwaves has been engaged with Tata Starbucks since July 2017. Inteliwaves is a partner for SAP Application Managed Services.

Key Client Requirements

Not tracking the Card and Cash transactions at the respective store level is leading to inconsistencies in financial data and making reconciliation time-consuming and error-prone.
There is a lack of real-time monitoring for daily Card and Cash sales per store, which limits visibility into revenue trends and hinders proactive financial decision-making.
Businesses are facing challenges in maintaining transparent and auditable financial records, which can impact compliance, internal audits, and overall trust in financial reporting.
There is difficulty in analyzing cash flow and store-level sales performance, resulting in missed opportunities to optimize operations and improve financial planning.
There is a clear need for automated tracking solutions through Application Managed Services, which can help enhance transaction accuracy, reduce manual intervention, and improve overall operational efficiency.

Our Approach

Comprehensive reconciliation of sales entries from popular platforms like Zomato and Swiggy ensures precise and timely revenue reporting for each store.

Detailed bank reconciliation processes cover multiple payment channels such as HDFC Card & Cash, ICICI Card & Cash, CMS Cash, and Axis Card & Cash, maintaining accurate and consistent financial records.
Leveraging Application Managed Services allows automation and streamlining of transaction tracking and reconciliation, significantly reducing manual errors and boosting operational efficiency.
Advanced analytics and reporting tools provide real-time visibility into financial transactions, enabling faster and more informed decision-making across business units.
These services also support compliance requirements and audit readiness by ensuring consistent, accurate, and transparent transaction management.
Scalable and flexible solutions accommodate increasing transaction volumes and evolving business needs, making them ideal for growing enterprises.
By centralizing reconciliation workflows within Application Managed Services, organizations improve financial control, reduce redundancies, and enhance overall data integrity and transparency.