Tata Starbucks Limited SAP Application Managed Service
About Client
Tata Starbucks arrived in India in October 2012, a joint venture between Tata Consumer Products and Starbucks Corporation, operates Starbucks coffee outlets across India, blending global coffee expertise with local market insights.
Our Engagement
Inteliwaves has been engaged with Tata Starbucks since July 2017. Inteliwaves is a partner for SAP Application Managed Services.
Key Client Requirements
- They are not tracking their assests which is procured in warehouse.
Our Approach
- We have developed custom transaction “ZFAPGI” through which Goods issue document is created and simultaneously asset accounting is generated for the asset mentioned in STO.
Value Delivered by Inteliwaves
- Assest location change correctly
- Asset transaction posted
- Dedicated AMS support enables faster turnaround on technical issues, reducing disruptions at store level.
- AMS ensures high availability of point-of-sale systems and operational applications for seamless customer experiences.
- AMS provides structured change management and release processes for timely rollouts across multiple outlets.
- Routine system updates and backups are automated—freeing internal teams to concentrate on strategy and customer service.