Safari Industries (India) Limited
SAP Application Managed Services
and Basis Support
About Client
Safari Industries (India) Limited is a prominent manufacturer and retailer of luggage and travel accessories in India. The company was incorporated in 1974 and is headquartered in Mumbai. It operates through its subsidiaries Safari Manufacturing Limited and Safari Lifestyle Limited. Â
Our Engagement
Inteliwaves has been engaged with Safari since January 2018. Inteliwaves is a partner for SAP Application Managed Services.  Â
Key Challenges Faced by Client
- Continuous Monitoring: To maintain system reliability, implement processes that consistently track the performance and availability of all applications.
- Performance Optimization: As part of ongoing improvements, identify and address bottlenecks within applications to enhance overall efficiency and responsiveness.
- Maintenance and Support: To ensure long-term stability, provide regular updates, security patches, and technical support so that applications run smoothly and securely.
Our Approach
- To enhance system visibility, deploy real-time monitoring to establish alerts for SAP performance and conduct regular performance reviews.
- In support of system health, conduct regular assessments using SAP tools to identify potential risks and inefficiencies.
- To maintain optimal performance, schedule regular SAP system updates and deliver proactive support to reduce downtime and ensure smooth operations.
Value Delivered by Inteliwaves​
- Safari Industries benefits from Application Management Services (AMS) through continuous monitoring and performance optimization of their applications, ensuring they run efficiently and securely.
- Business processes are optimized through ongoing improvements in SAP applications, which improve overall efficiency.
- Downtime is minimized, helping to maintain uninterrupted business operations.
- User experience improves with timely functional and technical support.
- Lower maintenance costs via streamlined support operations
System performance improves with regular optimization and upgrades, resulting in better responsiveness.