Safari Industries (India) Limited
SAP Application Managed Services
and Basis Support
About Client
Safari Industries (India) Limited is a prominent manufacturer and retailer of luggage and travel accessories in India. The company was incorporated in 1974 and is headquartered in Mumbai. It operates through its subsidiaries Safari Manufacturing Limited and Safari Lifestyle Limited.
Our Engagement
Inteliwaves has been engaged with Safari since January 2018. Inteliwaves is a partner for SAP Application Managed Services.
Key Challenges Faced by Client
- Continuous Monitoring: Implement systems and processes to consistently track the performance and availability of all applications.
- Performance Optimization: Identify and address bottlenecks within applications to enhance overall efficiency and performance.
- Maintenance and Support: Provide regular updates, security patches, and technical support to ensure applications run smoothly and securely.
Our Approach
- Deploy real-time monitoring to establish alerts for SAP system performance, and conduct regular performance reviews.
- Conduct regular assessments using SAP tools.
- Schedule regular SAP system updates and provide proactive support.
Value Delivered by Inteliwaves
- Safari Industries benefits from Application Management Services (AMS) through continuous monitoring and performance optimization of their applications, ensuring they run efficiently and securely.
- Optimized business processes through continuous improvements in SAP applications.
- Reduced downtime ensuring uninterrupted business operation
- Improved user experience through timely functional and technical support
- Lower maintenance costs via streamlined support operations
- Better system performance through regular optimization and upgrades