Marico South Africa: SAP S/4HANA Upgrade & AMS Support

Company Overview

  • Marico South Africa is a subsidiary of Marico, a leading global consumer goods company
  • Manages key operations in the personal care and wellness sector, supported by SAP systems

Customer Requirements

  • Required continuous SAP support to ensure smooth day-to-day operations
  • Ensuring zero disruption to business during the S/4HANA upgrade process

Value Delivered by Inteliwaves​

  • Provided comprehensive AMS support, ensuring business continuity and rapid issue resolution.
  • Successfully executed a SAP S/4HANA upgrade, enhancing system performance and operational efficiency.
  • Enabled Marico South Africa to scale its digital operations with improved SAP capabilities
  • Reduces internal IT overhead with expert external support
  • Regular monitoring and tuning for better system efficiency
  • Instant access to operational data supports better decision-making
  • Modern Fiori interface enhances usability and productivity