Croda India
SAP Application Managed Services

About Client

Croda has been the name behind sustainable, high-performance ingredients and technologies in some of the world’s most successful brands: creating, making and selling specialty chemicals that are relied on by industries and consumers everywhere.

Our Engagement

Inteliwaves is the SAP partner for Croda India GST Implementation and Roll out & has been engaged with Croda India since Jan 2021.

Key Client ​Requirements

  • As part of the global initiative, the Croda US team will perform the rollout of the new plant, while the India team will provide essential support throughout the process.
  • In line with this rollout, E-invoice and E-way bill implementation is planned for the new plant.
  • To ensure regulatory compliance, support is required in maintaining all statutory requirements from an Indian taxation point of view.

Our Approach

  • To ensure compliance, we connect, verify, and conduct regular assessments in coordination with the GSP and Indian GST teams.
  • In alignment with regulatory needs, all legal and statutory requirements are fulfilled from an Indian taxation standpoint.
  • As part of SAP Application Managed Services, we manage integration with the Indian Government Portal for both E-invoice and E-way bill processes.
  • To validate implementation, testing is performed for both Indian and international company codes applicable to Croda.

Value Delivered by Inteliwaves​

  • IWS successfully executed the rollout from an Indian taxation standpoint.
  • This rollout enabled Croda India to continuously address business queries, manage change requests, and improve performance through proactive monitoring and application optimization – ensuring systems run securely and efficiently.
  • Through this implementation, end-to-end process harmonization was achieved across finance, supply chain, and manufacturing.
  • As a direct outcome, standardized and automated workflows helped significantly reduce operational costs.
  • With these improvements, Croda gained real-time visibility into business performance through integrated reporting tools.
  • By streamlining core operations, the automation of key processes minimized errors and reduced manual effort.